American Business Awards, Stevie Awards -

NICE inContact wins Gold Award in 2018 American Business Awards

NICE inContact has been selected as a Gold Award winner in the 2018 American Business Awards. NICE inContact won the coveted award for its nomination in the award category group of New Product & Service Categories - Software. The prestigious American Business Awards are part of the world renowned Stevie Awards. Winners are selected from a field of worldwide competitors. Award winners are selected by an independent panel of judges.

About NICE inContact

inContact, Inc. (NASDAQ: SAAS) is a provider of on-demand call center software. The inContact platform has grown from an Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. inContact is used by approximately 600 global call centers of all sizes and has more than 300 employees. The company carved a niche for itself in the $28.7 billion contact handling market by being the first to combine Sofware-as-a-Service (Saas) contact routing and agent optimization software with a national connectivity network of phone and internet.

About AwardChimp

AwardChimp is the world leader in the design, planning, and execution of global awards programs. Many of the world's most recognized award programs are "powered by AwardChimp." For more information about various award programs which are facilitated by AwardChimp, please visit awardchimp.com