American Business Awards, Stevie Awards -

NICE inContact wins Gold Award in 2018 American Business Awards

NICE inContact has been selected as a Gold Award winner in the 2018 American Business Awards. NICE inContact won the coveted award for its nomination in the award category group of New Product & Service Categories - Software. The prestigious American Business Awards are part of the world renowned Stevie Awards. Winners are selected from a field of worldwide competitors. Award winners are selected by an independent panel of judges.

About NICE inContact

inContact, Inc. (NASDAQ: SAAS) is a provider of on-demand call center software. The inContact platform has grown from an Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. inContact is used by approximately 600 global call centers of all sizes and has more than 300 employees. The company carved a niche for itself in the $28.7 billion contact handling market by being the first to combine Sofware-as-a-Service (Saas) contact routing and agent optimization software with a national connectivity network of phone and internet.

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